Essays and notes on engineering, product, AI, and building things that matter.
We talk about customer discovery like it's a business development activity. In practice, the best customer discovery is engineered—built into the product, systematic, and treated with the same rigor as any other technical system.
ReadI've built engineering organizations from zero at three different companies. The circumstances were different each time. The patterns weren't.
ReadThe gap between a compelling AI demo and a system your customers trust is enormous. Here's what I've learned shipping a production AI agent at LEANSTACK.
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